What is the Application Fee?
$45 per applicant. All prospective residents aged 18 and over must submit an application. Application fees are non-refundable.
What are the application requirements for leasing an apartment?
There are three aspects to the application process:
Income – The gross monthly income for all residents together must be 2.5x the monthly rent for the apartment requested.
Credit/Rental History – A credit and prior rental history check will be performed. Negative credit and/or negative rental history will disqualify applicants.
Criminal Background – A criminal background check will be performed. Certain violent crimes will disqualify applicants.
Do you accept guarantors?
Yes. If your gross monthly income does not meet the minimum requirements, you can have a qualified guarantor sign with you. Both the applicant and the guarantor must meet all other requirements of the application. A guarantor cannot offset negative credit history of the original applicant.
What is the security deposit?
The security deposit varies based on the results of the application. The most qualified applicants are required to have a $500 deposit. Security deposits can be as high as 1.5x monthly rent.
What are the lease terms?
All leases are 12-month leases. After the initial 12-month lease, residents have the option to continue on a month-to-month basis for an additional fee.
Is subleasing allowed?
No. Subleasing is not allowed, including short-term rentals such as Airbnb. Every person aged 18 or older living in the apartment must sign the lease.
What utilities am I responsible for and who provides them?
Residents are responsible for all utilities. Gas and electric service are both set up directly with DTE. Water is sub-billed by the property and set up through the leasing office, and is estimated based on occupancy and the size of the apartment.
What Internet & TV providers are available to me?
Xfinity is the preferred provider. WOW and AT&T are also available at the community.
How are packages delivered?
Our buildings are all equipped with Amazon Key, so most delivery providers have access to the hallways to deliver packages directly to resident doors.
What is required at move-in?
In order to receive your keys at move-in, the following must be provided:
Security deposit paid
First month’s rent paid
Evidence of utility accounts provided
Signed lease
Am I required to have renter’s insurance?
Yes, renter’s insurance is required, but we make it easy. Residents who do not provide their own renter’s insurance will be enrolled in our Liability Waiver Program for $15/month. This program offers residents a minimum amount of liability coverage to meet the lease requirements. You can provide evidence of your own third-party insurance at any time to unenroll and no longer be charged the fee.
What are your pet fees and policies?
Pets are allowed! For each pet there is a one-time $300 pet fee and $30/month pet rent.
All dogs must be licensed with the county or township and registration kept current. Dogs must be fully immunized, and immunization records kept current.
Carpet Replacement Policy: After a resident with a pet moves out, all carpet will be replaced regardless of its observable condition. If a resident moves out prior to the expected useful life of the carpet, the resident may be responsible for a portion of the carpet replacement cost.
How can I pay my rent?
You can pay through your online portal with no fee via ACH transactions. Debit and credit cards are accepted with a processing fee. You can pay with a personal check or certified check at the leasing office. Cash and money orders are not accepted.
What school district is the community in?
Windsor Woods is located in the Plymouth-Canton Community Schools district. Elementary students attend Hulsing Elementary School, then East Middle School. High school students are randomly assigned to one of the three Plymouth-Canton Educational Park (P-CEP) high schools: Canton, Plymouth, or Salem.
